With ecommerce celebrating its 20 year birthday milestone recently, it comes as no surprise the online store has evolved to become an incredibly powerful sales tool that is a necessity for most businesses today. According to a NAB report, online sales has increased by 26% and further research from the United States indicate online sales in the automotive aftermarket industry will grow 13-14% per year for the next few years.
From loyalty programs to mix ‘n’ match promotions, these clever features can give retailers the edge over their competitors.
Implementing a new ERP system or overhauling an existing one requires a considerable investment of time and effort. Where do you start?
A challenge we often hear from our customers is: "We spend a lot of time handling orders over the phone and through email and fax. We want to build an online store that allows our customers to place orders online 24/7 and integrates with our ERP system."
Stocktaking often requires a huge amount of manpower and time, yet, is a mission critical activity that helps the organisation better plan its future purchasing needs and meet customer demands.
More businesses are using technology to handle credit control in an efficient and cost-effective way.
Predicting what the key technology priorities will be in five years is a challenging game. Companies that stay ahead of the curve can gain a clear competitive advantage, but choosing the wrong direction can be costly.
Enterprise resource planning (ERP) will advance considerably over the next 12 months. The rise of the cloud and a new emphasis on software means a greater flexibility in ERP solutions that can drive a business in new ways.
Customer relationship management solutions, also known as CRM or xRM, give businesses of any size the power to use organisational data to enhance the value of customer experiences. Contact management is the key function used in the business environment. However, CRM can be integrated with other business or third-party applications to gain greater business benefit.
Stock or inventory management is the process of overseeing the flow of items into and out of your inventory. A well-functioning stock management system keeps stock costs under control and helps to achieve positive cash flow.